Shipping & Delivery

Preparation & Dispatch

Each Eleia Stone piece is prepared with care and intention.

Orders are typically dispatched within 1–3 business days, following a thorough quality assurance process to ensure your piece arrives in impeccable condition.

During peak periods, processing times may vary slightly. Should there be any delays, we will notify you.

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Shipping Within Australia

We ship across Australia via trusted courier partners.

• Standard Shipping: 3–7 business days
• Express Shipping: 1–3 business days

Delivery timeframes are estimates and may vary depending on your location.

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International Shipping

We offer international shipping to selected destinations.

Delivery timeframes are calculated at checkout and vary by location.
Please note that any applicable customs duties or import taxes are the responsibility of the recipient.

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Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email with tracking details to follow your parcel’s journey.

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Delivery & Care

Each item is carefully sealed and packaged to preserve its condition in transit.

Once dispatched, Eleia Stone is not responsible for delays caused by courier services, customs processes, or circumstances beyond our control.

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Shipping Details

Please ensure your shipping information is entered accurately at checkout.

Eleia Stone is not responsible for orders delivered to incorrectly provided addresses.